Terms & Conditions


Bookings can be made via telephone, in person or via our website


If a cancellation is necessary you are required to notify us at least 24hours in advance of your treatment. We reserve the right to charge for appointments not cancelled with at least this notice.

Health & safety

To ensure the health & safety of all our learners, visitors, clients and tutors students are not permitted to use any products or equipment that they have not been trained in or to work practically without permission of the course tutor. Everyone receiving treatments must comply with patch testing requirements and the results must be recorded. Students are to advise their course tutor immediately in the event of illness, mobility issues or pregnancy so that we can undertake risk assessments. Students have a responsibility to maintain health & safety.

Data Protection

Bellas and Fellas will keep data in accordance with the Data Protection Act.


If you are not totally satisfied with the service you receive please contact the salon manager who will endeavour to resolve your concerns immediately. If we are unable to resolve your complaint informally please put your concerns in writing and you will receive a written response within 5 business days.

Gift Vouchers

1. Vouchers expire 6 months from the date of purchase, vouchers presented after this date are void & cannot be exchanged or refunded.
2. Vouchers cannot be exchanged for cash.
3. Vouchers cannot be used in conjuction with any other offers.
4. Vouchers must be redeemed in full on day of use.
5. Vouchers cannot be replaced if lost, damaged or stolen.
6. Vouchers cannot be refunded or returned except in accordance with your legal rights.
7. Bellas & Fellas reserves the right to change any of the terms & conditions without notice.
8. Bellas & Fellas reserves the right to refuse to accept a voucher with it deems to have been tampered with. duplicated, damaged or which otherwise is suspected to be affected from fraud.